ServiceNow excellence at your service.

As an 8(a) certified and Premier ServiceNow Partner, we are process improvement professionals, implementation aficionados, operations and maintenance maestros. Through the power of ServiceNow, we excel at delivering lasting solutions for the federal government.

Collaborative Solutions

Partner with us

ServiceNow is the most scalable, flexible, and multifaceted platform tool on the market. Simplified experiences, organizational agility, and purposeful automation provide best in class workflow and performance for digital business. Working at the intersection of mission and technology, MetaPhase Consulting leverages ServiceNow across the federal government to support projects and modernize processes.

Our team is dedicated to staying at the leading edge of ServiceNow offerings, constantly honing our skills for any challenge.

With an ever-growing roster of experienced ServiceNow practitioners, we are able to rapidly scale and use our knowledge to meet client needs.

We are well respected by trusted partners who call on our expertise to help modernize their digital solutions.

Seven ServiceNow Prime past performances

Our culture of innovation and radical collaboration forges relationships that live far beyond a single project or initiative. Let’s build together.

Missions Accomplished

Federal ServiceNow Solutions

We tackle the unique challenges of the ServiceNow federal space with an inclusive approach that equally values people, process, and technology.

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Department of State

Metaphase is helping DOS modernize manual processes and support existing ServiceNow Implementations. For the A Bureau, MetaPhase is developing a public forecasting tool with a ServiceNow ITSM based internal portal. For Global Talent Management, MetaPhase serves as the O&M team for the new HRSD module, supporting multiple products on the new platform.

Customer

A Bureau, Global Talent Management (GTM)

Modules

ITSM, HRSD

Department of Education

MetaPhase, along with subcontractor Proven Optics, developed a ServiceNow based operational TBM cost model that uses system of record financials. The model exceeds OMB requirements around TBM and enables ED decision makers to use TBM to inform executive level conversations/decisions.

Customer

OCIO

Modules

SPM, Proven Optics

Peace Corps

For the Peace Corps, MetaPhase Consulting implemented SPM, which allowed for enhanced visibility and management of OCIO demands and projects. This work allows Peace Corps to better manage their fiscal year budget request and allocation process by creating a centralized location for all information related to proposed investments.

Customer

CIO

Modules

SPM

GSA

At GSA, MetaPhase worked to increase efficiencies within the existing SPM module and introduce the Governance, Risk and Compliance Module (GRC) to support their newly created risk council. MetaPhase also helped OCIO launch their budget and financial modernization using the Proven Optics application to create transparencies and efficiencies.

Customer

OCIO and PMD

Modules

GRC, SPM, Proven Optics

USAID

MetaPhase is the enterprise development and support team for the USAID ServiceNow platform – USAID’s go-to Digital Workflow solution, working to maintain and improve current capabilities, while also enhancing use of ServiceNow through management of all technology requests, acting as the front door to USAID’s OCIO.

Customer

CIO

Modules

ITSM, SPM, ITOM, HAM, SAM, App Engine, HRSD, PA

ServiceNow excellence at your service.

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